Send parcels out of Nairobi, the easy way
Selling in Nairobi but stuck getting orders to customers upcountry? Relax — we've got you. We collect from your shop, ship the same day, and your customer picks up from a friendly agent near them. Just sending to family or a friend? You're every bit as welcome. Affordable, tracked, M-Pesa. 🇰🇪
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Sendway isn't a new, untested courier — it's Shopinn's delivery arm. You're sending on the very same trusted network that already moves thousands of Shopinn deliveries across Kenya every week. New name, proven rails. 💪
The same countrywide network of trusted neighbourhood agents
The same riders that move thousands of Shopinn orders every week
Backed by ShopInn Commerce Ltd — a licensed courier operator
The simplest way to send parcels across Kenya 💛
Genuinely affordable
Consolidated daily dispatch keeps prices low — a fraction of premium courier rates, no surprise fees.
Same-day out of Nairobi
Drop before the afternoon cut-off and your parcel leaves the same evening on a vetted, licensed carrier.
Collected next door
Recipients pick up from a friendly Sendway agent in their town — no trekking to a depot across the county.
Tracked & secure
Every parcel has a code and a delivery PIN, so it only reaches the right person. Live status all the way.
How Sendway works
One pickup in Nairobi, daily consolidated dispatch, and a friendly neighbourhood agent for the last mile.
Book — drop or we collect
Create a parcel and pay with M-Pesa. Drop it at a Sendway point, or have a rider collect it from your shop or door in Nairobi CBD.
We consolidate & ship
Parcels for each town are bagged together and dispatched the same evening on a vetted, licensed carrier.
Recipient collects
Your recipient gets an SMS, then collects from a Sendway agent near them using a delivery PIN.
Parcel delivery out of Nairobi to towns across Kenya
We dispatch daily from Nairobi to a growing network of pickup points. Don't see your town? New routes are added every month.
- Nairobi → Mombasa
- Nairobi → Kisumu
- Nairobi → Nakuru
- Nairobi → Eldoret
- Nairobi → Nyeri
- Nairobi → Meru
- Nairobi → Embu
- Nairobi → Thika
- Nairobi → Machakos
- Nairobi → Kakamega
- Nairobi → Kisii
- Nairobi → Kericho
- Nairobi → Kitale
- Nairobi → Malindi
- Nairobi → Nanyuki
- Nairobi → Naivasha
- Nairobi → Bungoma
- Nairobi → Busia
- Nairobi → Kitui
- Nairobi → Garissa
- Nairobi → Kerugoya
- Nairobi → Voi
Frequently asked questions
How do I send a parcel out of Nairobi?
Create a parcel in the Sendway app, pay the fee with M-Pesa, and drop it at the nearest Sendway point in Nairobi before the afternoon cut-off. We dispatch it the same evening and your recipient collects it from an agent in their town.
How much does parcel delivery from Nairobi cost?
Pricing depends on size and destination, but because we consolidate parcels and use a neighbourhood agent for the last mile, Sendway is a fraction of premium courier rates. You see the exact fee before you pay.
How long does delivery take?
Parcels to major towns typically arrive the next day after same-day dispatch. Deeper rural routes may take up to 48 hours.
How does my recipient collect the parcel?
They receive an SMS when the parcel arrives, then collect it from the nearest Sendway agent using a delivery PIN, so it only reaches the right person.
Is Sendway a licensed courier?
Yes. Sendway operates under ShopInn Commerce Ltd as a licensed courier operator in Kenya.
Send your first parcel out of Nairobi today 🚚
Get the Sendway app or send right here on the web — book in under a minute, pay with M-Pesa.